This Privacy Policy describes how Bundle Limited (“Bundle”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you use our website at https://joinbundle.com, our dashboard, mobile applications, and any related services (collectively, the “Service”).
Important Information Regarding Your Personal Data
To provide the Service, Bundle needs to collect and process certain personal data that you provide or that is collected when you use the Service. Where required by applicable law, you have the right to decide whether or not to provide your consent to the processing of your personal data. However, if you do not provide your consent where required, or do not provide the personal data necessary for Bundle to provide the Service, we may be unable to create or maintain your account, provide certain features or functionalities of the Service, process your transactions, or otherwise provide the Service to you, to the extent such processing is necessary for those purposes.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Bundle collects and processes both basic personal data and sensitive personal data, as described in this Privacy Policy and in accordance with applicable data protection laws. The payment and billing information and the usage and navigation data described below are classified as sensitive personal data under applicable law and are processed subject to the additional requirements applicable to sensitive personal data. Payment and billing information is collected so that rewards can be paid to your bank account where you elect to transfer them.
Personal Information You Provide
When you register for an account, contact us, or use our Service, we may collect the following information:
- Full name
- Email address
- Phone number
- Company name and business details
- Payment and billing information
- Any other information you voluntarily provide through forms, surveys, or correspondence
If you provide personal data of any other individuals such as authorized persons, family members or beneficiaries, you represent and warrant to Bundle that you have informed those persons of the details under this Policy and obtained their prior consent, if necessary, or applied other lawful bases to ensure that Bundle can collect, use and/or disclose the personal data of the aforementioned data subjects. You will indemnify Bundle for any cost, charge, damage, expense or loss incurred by Bundle due to your failure to comply with this provision.
Information Collected Automatically
When you access our Service, we may automatically collect:
- Device information (e.g., device type, operating system, browser type)
- IP address and approximate location
- Usage data such as pages visited, time spent on pages, and navigation paths
- Cookies and similar tracking technologies (see Section 7 below)
Information From Third Parties
We may receive information about you from third-party services you connect with Bundle, such as marketing platforms or social media accounts, to the extent permitted by those services and where required under applicable law, with your consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service
- To create and manage your account
- To process transactions and send related information, including confirmations and invoices
- To facilitate participation in Bundle-powered campaigns and reward programs
- To verify your identity and eligibility where required by applicable law or by the applicable campaign rules
- To enable the registered organiser of a campaign to withhold and remit tax on rewards and to make the related filings required by applicable law
- To communicate with you, including responding to inquiries, sending service updates, and providing customer support
- To send promotional communications (with your consent, where required by law)
- To monitor and analyze usage and trends to improve the Service
- To detect, prevent, and address technical issues, fraud, or security breaches
- To comply with Bundle’s legal obligations under applicable laws and regulations and enforce our terms, internal policies and procedures
- To pursue Bundle’s legitimate interests, including managing, developing, securing, and improving the Service and Bundle’s business operations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating the Service, processing payments, verifying identity, sending communications, or performing analytics, subject to confidentiality obligations.
- Business Partners: If you participate in a Bundle-powered campaign, limited information necessary for campaign participation may be shared with the business that created the campaign and, where the campaign is conducted in Vietnam, with the registered organiser of that campaign. Identification details may be disclosed to the competent tax authorities where required for tax filings relating to rewards.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Restriction: You may request that we restrict the processing of your personal information.
- Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
- Objection: You may object to the processing of your personal information for certain purposes, including direct marketing.
- Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.
For individuals in Vietnam, additional rights may apply, including the right to:
- Be informed about personal data processing activities;
- Consent or refuse consent to the processing of your personal data;
- Make denunciations, initiate lawsuits, and claim compensation for damages in accordance with applicable law; and
- Request competent authorities or agencies, organizations, or individuals relevant to personal data processing to adopt solutions and measures to protect their personal data according to the law.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
You have the following obligations under the applicable data protection laws:
- To protect your own personal data;
- To respect and protect the personal data of other individuals;
- To provide your personal data adequately and accurately in accordance with the applicable laws, contractual requirements, or upon your consent to the processing of your personal data; and
- To comply with the applicable laws and participate in the prevention and combat against personal data infringements.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our Service. Cookies are small data files stored on your device. We use the following types of cookies:
- Essential Cookies: Required for the operation of the Service, such as session management and authentication.
- Analytics Cookies: Help us understand how visitors use the Service, allowing us to improve its functionality and user experience.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.
8. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
9. Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent or his or her consent as required by applicable law, we will take steps to remove that information from our servers. If you learn that a child under the applicable age of consent in your jurisdiction has provided us with personal information, please alert us as described in the “Contact Us” section.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Where required by applicable law, we will seek your consent to such changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Address: Bundle Limited, Addax Port Office Tower, Tamouh, Al Reem Island, Abu Dhabi, UAE